TERMS & CONDITIONS

ALL STORE SALES ARE FINAL FROM IMMEDIATE MOMENT OF PURCHASE.

CUSTOMERS MUST FOLLOW THE RETURN POLICY AS STATED HERE BELOW:

  • WRITTEN REQUEST FOR RETURN AUTHORIZATION.
  • THE ITEM HAS NOT BEEN WORN OR OPENED.

CUSTOMERS MUST CONTACT BUTLERARCHIVESTAFF@GMAIL.COM WITH A WRITTEN REQUEST TO RETURN THE ITEM(S) WITHIN 5 DAYS FROM THE DATE OF ORDER. THE WRITTEN REQUEST MUST INCLUDE THE ITEM CODE NUMBER/NUMBERS OF THE ITEM/ITEMS TO BE RETURNED AND THE COMPENSATION FOR THE RETURN.

ONCE THE WRITTEN REQUEST IS RECEIVED, BUTLERARCHIVESTAFF@GMAIL.COM WILL SEND A WRITTEN CONFIRMATION TO THE CUSTOMER INCLUDING THE RETURN AUTHORIZATION NUMBER. 

THE RETURNED ITEM/ITEMS MUST BE IN THE SAME CONDITION IN WHICH IT WAS ORIGINALLY SENT AND PACKAGED IN AN ORDERLY FASHION.

THE RETURN OF THE UNOPENED ITEMS MUST REACH BUTLER WITHIN 5 DAYS OF THE WRITTEN CONFIRMATION FROM BUTLERARCHIVESTAFF@GMAIL.COM

ALL THE RETURNS SHOULD BE AUTHORIZED BEFORE REQUESTING A RETURN AND SENT TRACKED. THE COST OF RETURNING AN ITEM WILL NOT BE COVERED BY BUTLER.

CUSTOMERS BEAR THE RISKS OF DAMAGE AND LOSS ONCE PRODUCTS AND ORDERS HAVE BEEN DISPATCHED BY BUTLER . DELIVERY IS DEEMED COMPLETE AND TITLE TO THE PRODUCTS PASSES TO YOU UPON ACCEPTANCE OF SHIPMENT BY A COMMON CARRIER.

IN THE CASE OF DEFECTIVE MERCHANDISE, OR AN ERROR IN THE ORDER ON THE PART OF BUTLER, CUSTOMERS MUST FOLLOW THE INSTRUCTIONS ABOVE. BUTLER RESERVES THE RIGHT TO REQUEST PHOTOGRAPHIC SUPPORT FOR RETURNS REGARDING DEFECTIVE MERCHANDISE BEFORE AUTHORIZING THE RETURN AND THE EVENTUAL CHARGES FOR THE SHIPMENT AND IMPORT FEES.

BUTLER RESERVES THE RIGHT TO REFUSE UNAUTHORIZED RETURNS.

BUTLER WILL NOT ACCEPT ANY ITEMS THAT HAVE BEEN OPENED OR ALTERED FOR ANY REASON.

BUTLER RESERVES THE RIGHT TO INSPECT RETURNED ITEMS AND ASSESS RE-STOCKING FEES DEPENDING ON THE STATE OF THE RETURNED MERCHANDISE.

BUTLER SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE CAUSED BY CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL.

IF ANY PROVISION OF THESE GENERAL TERMS AND CONDITIONS OF SALE IS DETERMINED TO BE INVALID, ILLEGAL OR UNENFORCEABLE, THE REMAINING PROVISIONS OF THESE GENERAL TERMS AND CONDITIONS OF SALE REMAIN IN FULL FORCE TO THE EXTENT PERMITTED BY LAW.